Warranty & Guarantees
4 min read
Updated October 16, 2026
Filing an Official 1-Year Brand Warranty Claim on Sellora
Quick Summary: How authorized service repairs and replacements are managed for authentic electronic devices.
Every electronic item purchased on Sellora is backed by an authentic manufacturer or Sellora Care warranty for complete peace of mind.
Step-by-Step Instructions
1
Locate Device Serial / IMEI
Find the serial number on your product box, settings menu, or order invoice.
2
Initiate Warranty Ticket
Select the order in your dashboard and click "Claim Warranty". Describe the hardware issue.
3
Free Pickup for Service Center Repair
A courier will collect the item for diagnosis at an authorized brand service center.
Important Guidelines & Policies
- Accidental liquid or physical damage is not covered under standard manufacturer warranty unless Sellora Care+ was purchased.
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