Sellora Refund Timelines & Payment Return Methods
Quick Summary: Detailed explanation of processing times for credit cards, Apple Pay, PayPal, and instant Sellora store credits.
Step-by-Step Instructions
Inspection at Regional Hub
Once your returned package reaches our regional fulfillment hub, our quality assurance team inspects the serial number and physical condition within 24 hours.
Refund Trigger & Email Notification
Upon approval, an automated refund confirmation email is sent with a transaction reference number.
Bank or Wallet Settlement
Sellora Wallet: Instant (0 seconds). Credit/Debit Cards: 3–5 business days. Digital Wallets (PayPal, Apple Pay): 1–2 business days.
Important Guidelines & Policies
- Delivery fee refunds apply if the return was due to a defective item or transit damage.
- Bank processing times may vary based on international card issuers.
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