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Knowledge Category 3 Articles

Returns & Refunds

30-day hassle-free returns, instant wallet refund, return labels, and replacements.

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Returns & Refunds • 3 min read

How to Request a 30-Day Return & Replacement on Sellora

Step-by-step instructions on generating prepaid DHL return labels, scheduling doorstep pickup, and instant wallet refund timelines.

Updated October 16, 2026 • 6,400 views
Returns & Refunds • 4 min read

Sellora Refund Timelines & Payment Return Methods

Detailed explanation of processing times for credit cards, Apple Pay, PayPal, and instant Sellora store credits.

Updated October 16, 2026 • 4,200 views
Returns & Refunds • 3 min read

What to Do If an Item Arrives Damaged in Transit

Reporting courier transit damages within 48 hours for expedited same-day replacement dispatch.

Updated October 16, 2026 • 1,800 views

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